Kenect, a Pleasant Grove-based reputation management and customer engagement platform for automobile dealerships, has acquired Auto Labs of Austin, Texas. Auto Labs is an AI-native platform focused on fixed operations and customer experience for automotive dealers.
In its announcement of the purchase, Kenect said, “Together, Kenect and Auto Labs will offer customers a single, integrated place for powerful customer engagement, AI driven service scheduling, brand management and customer experience solutions for the entire dealership.”
The acquisition brings Auto Labs’ capabilities to Kenect, including automated service scheduling, video multi-point inspection and Please log in to see the rest of this story.