Most employees are open to having their organizations analyze data from emails, messages and meetings to improve their employee experience, according to new research from Provo-based Qualtrics. Also known as passive listening, this practice provides valuable insights using data employees generate in their daily activities. In fact, only 27 percent of employees said they definitely or probably would not opt in to a program that analyzed text data from sources like work emails or instant messages to improve their experiences at work.
Employees’ self-reported comfort with their organization analyzing different data sources is significantly higher than what human resources leaders predicted. The biggest difference is in Please log in to see the rest of this story.
