Qualtrics, the Provo-based experience-management software company formerly owned by Utah Jazz owner Ryan Smith, is cutting about 14 percent of its workforce to reduce costs and restructure its organization, according to an internal memo to employees last week from Qualtrics CEO Zig Serafin. The memo cited a need to address the internal complexity created by its past hiring and growth.
The privately held firm, co-headquartered in Seattle, will lay off 780 employees, Serafin’s memo said. Qualtrics’ headcount was about 5,500 before the cuts.
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