The COVID-19 pandemic has magnified the need in Utah communities and Rocky Mountain Power has announced a program that allows its customers to help those struggling to pay utility bills during the crisis. The utility will match every dollar its customers donate to the “Lend a Hand” program with $2 more, which helps limited-income customers keep their lights on and their homes warm, the company said in a release.
Customers who receive their bills by mail will find a Lend a Hand contribution envelope included. Those who pay their bills electronically can request a donation envelope and send a check or enroll in the fixed donation program.
The program allows customers to donate any dollar amount, starting at $1 per month, which is then incorporated into their monthly bill. Fixed donations will also be matched 2-for-1 by Rocky Mountain Power and customers can call 1-888-221-7070 to enroll and/or request a contribution envelope.
All donations are forwarded directly to the Salvation Army, which verifies eligibility and allocates funds to those in need. Customers who need bill assistance themselves can call Rocky Mountain Power representatives at 1-888-221-7070 to get help with payment plans and be directed to other agencies that may assist them.
