Vivint Smart Home announces upper management changes

Alex J. Dunn is stepping away from his position as president of Vivint Smart Home after 14 years at the company. He will remain an advisor to the company through March 2021. Scott R. Hardy, Vivint’s chief operating officer, will assume many of his day-to-day responsibilities.

“I am deeply grateful to Alex for helping Vivint become a leading smart-home provider,” said Todd Pedersen, CEO of Vivint Smart Home. “We thank him and wish him continued success in his future endeavors.”{mprestriction ids="1,3"}

Vivint also announced the promotion of Dale R. Gerard to chief financial officer. Gerard had been serving as the company’s interim chief financial officer since October 2019 and has served previously as the company’s senior vice president of finance, investor relations and treasurer since 2010.

Vivint also appointed Todd M. Santiago as chief revenue officer, overseeing marketing and all revenue-generating channels. Santiago had been serving as executive vice president and general manager of retail. Before joining Vivint in 2012, he was CEO of 2GIG Technologies, which launched the first touchscreen panel for the home in 2009.

Vivint also appointed JT Hwang as chief technology officer, responsible for leading the Vivint Innovation Center, which encompasses all of the company’s technology and product operations. Hwang joined Vivint in 2008 and previously served as the company’s chief engineering officer and was the key architect of Vivint’s cloud infrastructure.

Matthew J. Eyring, executive vice president and general manager of inside sales, and Jeremy Warren, chief technology officer, are leaving to pursue other opportunities, Vivint announced.

“We’re incredibly fortunate to have a deep bench of leadership experience in Scott, Dale, Todd and JT,” said Pedersen. “Each has been instrumental in providing exceptional customer experiences and driving growth for many years. It’s an exciting time to be in the smart home market and these talented leaders will continue to play strong roles in our ongoing success.”{/mprestriction}