Lindon-based Alianza Inc., a cloud communications platform for service providers, has acquired cloud-native short-message services (SMS) company Message Hopper. Based in Kanata, Ontario, Canada, Message Hopper’s text messaging application helps businesses connect with their customers using two-way chat conversations and chatbot functionality.
“This innovative solution for service providers fuels revenue growth and customer loyalty while enhancing their business services portfolio,” said Justin Cooper, Alianza’s executive vice president of product and customer success. “Driving real-time customer interactions, Alianza’s business text messaging enables SMS to evolve from a one-way information push to high-value, two-way conversations that boost sales and improve the customer experience.”
Alianza is actively integrating Message Hopper’s platform into its existing portfolio of business communication products, Cooper said. “The business text messaging solution makes it easier than ever for service providers to deploy a cutting-edge SMS communication tool to their customers, helping set them apart from their competition,” he said.
“Acquiring Message Hopper advances our corporate purpose of helping to connect people in new and innovative ways,” said Brian Beutler, CEO and founder of Alianza. “Message Hopper’s underlying cloud architecture, unique focus on enabling service providers and meticulous care for the user experience have made this acquisition a great fit for us.”
Founded in 2009, Alianza employs about 200 in its Lindon operation.